Features:
- Please Note: Product assembly is not included as part of this purchase. For information on assembly services in your area, please contact us
- Available in Chestnut, Nutmeg, Brandy, Natural Maple, and White finishes
- Crafted from natural and organic Engineered Wood that resists warping, cracking and splitting
- Scratch resistand and easy to clean
- Constructed with safety and quality
- Metal hardware is guaranteed for life
- Six drawers
- Storage cabinet with two shelves
- Three drawers on staircase
- Storage cubbies on side
- Stairs are universal; can be attached to either end of the bed
- Wide array of drawer knob colors
- Made in the USA
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| Sierra Full Captain's Bed w/ Drawers, Cabinet & Stairs | Unavailable | Unavailable |
What Parents Want. The staff at Berg Furniture knows that parents want to provide the best furnishings for their children and create an environment with space and style that will grow with them from infancy to toddler and on to his or her teen years.
The office, factory and warehouse facilities, located in NJ, have been family owned and operated since 1984 and began with a customer base in the New York Metropolitan area. Our practical and highly functional styles that easily fit into any lifestyle and offer a unique color and material selection, soon made Berg furniture the talk of the retail world. Consumers quickly embraced our concepts and continual investments were made to increase production capacity to better serve specialty stores.
The Berg Showplace Facility at High Point, North Carolina led the way to distribution all across the United States in 1997. Today they meet customer needs with a wide variety of space saving products and materials, including wood and painted furniture. The Berg goal remains the same as it did in 1984 - to design and manufacture furniture with the greatest flexibility while offering the most moderately priced investment to their quality retailers and their customers. More on Berg Furniture...
- Shipping EstimateView
- Stock Status:View
- Ships to:
- Ship Method:White Glove Silver
- Upgrade Available? No
Important note: Once your order arrives in your area, a representative from the white glove carrier will call you to arrange a 4 hour window for delivery. You MUST inspect your package at the time of delivery. If the product has any damage, or if there is any reason for you to be at all concerned about damage, please write "PRODUCT DAMAGED" clearly on the sheet that they ask you to sign. This simply insures that if there is any damage, it will be easy to take care of the problem. Silver service level provides two-man delivery inside your residence to the room you choose. This service includes carrying the product up two flights of stairs from the building threshold (4-15 steps = 1 flight). If you need the product moved up additional flights, please contact us*. The product will be left in the original packaging.
*In all cases the shipper will not hookup any electrical or component wires. Having items carried up more than 25 steps and longer assembly periods are available as additional services which would require additional charges. Please contact us if you feel you need these services.
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Pros
- Attractive Design
- Comfortable
- Durable
- Good Support
- Practical
Cons
- Difficult To Assemble
- Poor assembly instruction
- poor support
- Pricey
Best Uses
- Kids Room
Comments about Berg Furniture Sierra Full Captain's Bed w/ Drawers, Cabinet & Stairs:
This bed is great. It's exactly what we were looking for for our son. However, the assembly instructions are horrible. My husband and his brother did much better after discarding the instructions as there wasn't much there to assist us with assembling our particular model of bed. I would feel more comfortable if there was a little more holding it together "underneath," rather than relying on the upper frame to hold it all together. However, it seems sturdy now that it's all together.
Service and delivery comments:
Delivery look an awfully long time. Seemed a little ridiculous to ship to VA from NJ via the midwest. The delivery guys were great. Placed the boxes exactly where I asked them to. Everything was in good condition.
While customer service was available, I wouldn't say it was overly helpful. The person I spoke to originally to place the order was great while I was placing the order. I had two questions she couldn't answer (how high the assembled bed was, and how much it would cost to have it assembled after delivery). She assured me she would email me with the answers later that same afternoon. I never heard from her. I was able to find the height answer on my own on another company's website. As for assembly, it sure would've been a lot easier to pay someone to assemble the bed as your instructions are horrible. But since no one ever got back to me, we did it ourselves. The night we were going to start putting the bed together, we couldn't even figure out where to start. We are educated, fix-it minded people. We have renovated most of our house on our own. So it's not like we shouldn't be able to do this. As it was a weekend, we couldn't really contact customer service. I sent an email asking a few specific questions and asking for further instructions. I got a response back that said everything we needed to put the bed together was included in the instructions we received with the bed. Less than helpful. I called that Monday morning and spoke to the person who had sent me the email response. She answered my questions, but seemed pretty annoyed that I was calling. We were able to get the bed together the following weekend; however, it definitely was no thanks to the instructions or the customer service.
Displaying review 1
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